Help Center

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Find answers to your questions or get support from the Noann team.

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Frequently asked questions

Credit Services

How does Noann help improve my credit?

We analyze your credit report, identify inaccurate or outdated items, and guide you through personalized dispute letters and action plans. Over time, correcting these errors can help raise your score.

How long does the process take?

Most users see their first bureau responses within 30–45 days. Meaningful score improvement typically builds over 3–6 months as disputes are resolved and positive habits are reported.

What information do I need to provide?

We ask for a current credit report and basic identity verification to get started. We never ask for your passwords or full banking credentials.

Account

How do I create an account?

Click Sign Up, enter your email, verify your address, and connect your credit report securely. The whole process takes under five minutes.

How can I update my information?

Go to Account Settings to update your name, email, password, phone number, and notification preferences.

Payments

What payment options are available?

We accept all major credit and debit cards. Payments are processed securely through our PCI-compliant provider.

How can I manage my subscription?

Visit the Billing section in your account to upgrade, downgrade, pause, or cancel your plan at any time.

Services

Which services does Noann provide?

We offer credit report analysis, dispute management, score tracking, creditor communication guidance, and personalized credit improvement plans.

How do I book a consultation?

Contact our support team through the form or email below to schedule a one-on-one credit review with a specialist.

Technical Support

Why can't I log in?

Double-check your email and password. If you forgot your password, use the reset link. For locked accounts, contact support for verification.

Is my data secure?

Yes. We use bank-level encryption in transit and at rest, and we never sell or share your personal information with third parties for marketing.

Still need help?

Our support team is ready to answer your questions.